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FAQs

Venom is here to help
Could I select other types of battery products for my extra business or projects?

Yes, Venom as battery manufacturer and supplier, has ability to custom battery solution for different applications. Besides, we could provide other types of battery cells, like NiMH, LiFePO4, NMC batteries to assist your business or projects.

Are there any guarantee or warranty?

Sure, we have one year warranty to ensure you have good battery using experience. We are confident to provide you with high performance and high quality battery solutions for you?

How can I contact Venom Team?

You could contact sales@venompower.com to contact Venom Power team to discuss about your requirements and Venom team will reply you ASAP.

How should I store my drone batteries?

To store your drone batteries properly, follow these guidelines:

  • Storage Voltage: Store your batteries at around 3.7V per cell, which is the optimal storage voltage for most lithium polymer (LiPo) batteries. Most LiPo chargers have a storage mode that can discharge or charge the battery to this level.
  • Temperature: Store your batteries in a cool, dry place away from direct sunlight and extreme temperatures. High temperatures can accelerate battery aging.
  • Avoid Full Discharge: Avoid storing your batteries fully charged or fully discharged for extended periods. This can reduce the battery's lifespan.
  • Regular Checks: Periodically check the voltage of your stored batteries and recharge them if they drop below the recommended storage voltage.
  • Storage Bag: Consider storing your batteries in a fireproof LiPo battery bag or container to contain any potential fires in case of a battery failure.
How long does it take to charge a drone battery?

The time it takes to charge a drone battery depends on several factors, including the battery's capacity, the charger's output power, and the current charge level of the battery.

For example, a small drone battery with a capacity of around 1,000mAh may take about 30-60 minutes to charge fully with a standard charger. However, larger batteries with capacities of 5,000mAh or more can take several hours to charge fully.

Fast chargers are also available for some drone batteries, which can significantly reduce charging times. These chargers can charge a battery in as little as 15-30 minutes, but they may reduce the overall lifespan of the battery if used frequently.

Can I use any charger to charge my drone battery?

It's important to use a charger that is specifically designed for your drone battery to avoid damaging the battery or the drone. Using the wrong charger can result in overcharging, undercharging, or other issues that can shorten the battery's lifespan or cause it to malfunction. Always use the charger that came with your drone or a compatible charger recommended by the manufacturer.

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